FAQS for online store

Do you ship international?

Yes we do. PLEASE BE AWARE YOU MAY BE CHARGED IMPORT AND TAX ON YOUR PARCEL DEPENDING ON YOUR COUNTRY AND WE ARE NOT LIABLE FOR THIS.

How long does delivery take?

ALL ORDERS ARE SHIPPED 1ST CLASS WITH ROYAL MAIL AND ARE DISPATCHED WITHIN 1-2 WORKING DAYS. YOU CAN UPGRADE TO SPECIAL DELIVERY UPON CHECKING OUT WHICH GUARANTEES NEXT DAY DELIVERY.

Do you offer discounts?

YES! YOU CAN USE CODE

‘TAKE10’ FOR 10% OFF ORDERS OVER £150

‘TAKE15’ FOR 15% OFF ORDERS OVER £200

‘FREESHIPPING’ ON ORDERS OVER £100 ONLY VALID ON DOMESTIC SHIPPING.

NO DISCOUNT CODES ARE APPLICABLE TO PRINTING SERVICES.

Can I change out the stamper or wax seal colours in your make your own wax seal kit?

AT THE MOMENT WE ONLY SELL THE KITS IN THE COLOURS THAT ARE ADVERTISED. WE ARE LOOKING INTO OFFERING CUSTOMISED KITS IN THE FUTURE.

Are your products vegan

OUR HANDMADE PAPER IS VEGAN AND IS MADE FROM RECYCLED MATERIALS.

OUR WAX DOES CONTAIN BEES WAX SO THIS IS NOT VEGAN.