Refund policy

RETURNS

A. WARRANTIES: SELLER: EXCEPT FOR YOUR STATUTORY RIGHTS, ALL MATERIAL AND WORK IS PROVIDED TO YOU WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MANUFACTURER: PRODUCTS MAY COME WITH A MANUFACTURER’S WARRANTY. THE MANUFACTURER’S WARRANTY IS IN ADDITION TO BUT MAY OVERLAP WITH ANY RIGHTS AND REMEDIES YOU MAY HAVE UNDER APPLICABLE LAW, INCLUDING ANY CONSUMER GUARANTEES. IF YOU ARE NOT CONSIDERED A “CONSUMER” WITHIN THE MEANING OF THE ACL, THE MANUFACTURER’S WARRANTY MAY BE YOUR SOLE REMEDY. YOU SHOULD CHECK THE MANUFACTURER’S WARRANTY, AS MANY MANUFACTURERS’ WARRANTIES DO NOT APPLY IN A BUSINESS OR COMMERCIAL SETTING. PLEASE CONTACT THE MANUFACTURER IF YOU WOULD LIKE TO MAKE A CLAIM UNDER THE MANUFACTURER’S WARRANTY.

B. REPAIR, REPLACEMENT OR A REFUND: IF YOU WISH TO SEEK REPAIR, RESUPPLY, REPLACEMENT OR A REFUND FOR A PRODUCT OR SERVICE, YOU MUST CONTACT US WITHIN 7 DAYS OF RECEIPT OF YOUR PRODUCTS/SERVICES AND WE WILL EXPLAIN THE REQUIREMENTS TO YOU. THIS MAY INCLUDE YOU PROVIDING PROOF OF PURCHASE AND EVIDENCE OF THE FAULTY PRODUCT TO US.

C. REFUND: IF YOU ARE ENTITLED TO A REFUND, WE WILL ONLY GIVE YOU THE REFUND ONCE EVIDENCE OF FAULTY PRODUCT IS RECEIVED BY US, OR WE HAVE RECEIVED THE PRODUCT AT OUR WAREHOUSE AND INSPECTED IT AND ASSESSED WHETHER IT IS ELIGIBLE FOR A REFUND UNDER THESE SALES TERMS. ANY REFUND WE MAKE WILL BE BY THE SAME PAYMENT METHOD USED TO PURCHASE THE PRODUCT OR SERVICE.

D. PACKAGING: YOU MUST ADEQUATELY PACKAGE ANY PRODUCT YOU ARE RETURNING FOR OUR COLLECTION TO ENSURE THAT IT IS NOT DAMAGED DURING RETURN DELIVERY TO OUR WAREHOUSE. WE WILL ARRANGE FOR ANY PRODUCTS YOU WANT RETURNED TO BE COLLECTED, USUALLY WITHIN 5 BUSINESS DAYS.

E. DUTY OF CARE: YOU HAVE A DUTY OF CARE FOR THE PRODUCT WHILE IT IS IN YOUR POSSESSION. IF YOU DAMAGE PRODUCTS, THEN SUBSEQUENTLY RETURN THE PRODUCTS, YOU MAY BE LIABLE TO PAY TO REPAIR THE PRODUCT TO ITS ORIGINAL CONDITION. IN THESE CIRCUMSTANCES, WHERE A REPAIR IS NOT ECONOMICALLY VIABLE, NO REFUND WILL BE MADE

F. CHANGE OF MIND: IN NO CASE DO WE ACCEPT ANY RETURNS FOR CHANGE OF MIND ON ANY ITEMS PURCHASED FROM THE PRINTERY. ITEMS PURCHASED FROM OUT SHOP MAY BE RETURNED. YOU MUST NOTIFY US WITHIN 7 DAYS AND ITEMS MUST BE RETURNED UNOPENED AS THEY WERE SOLD.

G. WE ARE NOT LIABLE FOR ANY ITEMS LOST IN THE POST FOR RETURNS. WE DO NOT COVER THE POSTAGE COSTS FOR ANY RETURNS.