PRIVACY

Privacy Policy

Effective Date: 26.08.2025
Business Name: Northern Printing Co. (“we,” “our,” “us”)

Northern Printing Co. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Northern Printing Co. is the “data controller” responsible for your personal data. If you have any questions about this policy or your rights, please contact us:

Northern Printing Co.

Email: hello@northernprintingco.co.uk
Address: 10 Montgomery Close, Baxenden, BB5 2ET

2. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: name, title.
  • Contact Data: billing/shipping address, email, phone number.
  • Transaction Data: order details, payments, refunds, delivery information.
  • Financial Data: payment information (processed securely by third-party providers; we do not store full card details).
  • Technical Data: IP address, browser type, operating system, site usage (via cookies/analytics).
  • Communication Data: customer service messages, email enquiries.

3. Lawful Bases for Processing

We will only process your personal data when we have a lawful basis to do so under UK GDPR. These include:

  • Contract: to fulfil your orders and provide services.
  • Consent: where you opt-in to marketing emails or newsletters.
  • Legal Obligation: to comply with tax, accounting, or other legal requirements.
  • Legitimate Interests: to improve our website, prevent fraud, and operate our business efficiently (where these interests are not overridden by your rights).

4. How We Use Your Data

We may use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send order confirmations, shipping notifications, and essential service updates.
  • Improve our website, products, and services.
  • Send marketing communications (if you have given consent).
  • Meet legal, regulatory, and compliance obligations.

5. Sharing Your Data

We only share personal data when necessary, with:

  • Service providers: payment processors, couriers, IT/website providers.
  • Professional advisers: accountants, legal advisers.
  • Authorities: HMRC, regulators, or law enforcement (where legally required).
  • Business transfers: if Northern Printing Co. is sold, merged, or reorganised.

We do not sell or rent your data to third parties.

6. International Transfers

If any third-party service providers transfer your data outside the UK, we ensure that appropriate safeguards (such as UK-approved standard contractual clauses) are in place to protect your information.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting, or reporting obligations. Typically:

  • Order and transaction records: 6 years (for tax/legal compliance).
  • Marketing data: until you withdraw consent.
  • General enquiries: up to 2 years after last contact.

8. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

  • Right to Access: request a copy of the personal data we hold about you.
  • Right to Rectification: request correction of inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): request deletion of your data where legally permissible.
  • Right to Restrict Processing: request we limit use of your data in certain situations.
  • Right to Data Portability: request transfer of your data to another provider.
  • Right to Object: object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: withdraw consent for marketing at any time.

To exercise your rights, contact us at hello@northernprintingco.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator:

www.ico.org.uk | Tel: 0303 123 1113

9. Cookies & Tracking Technologies

Our website uses cookies to improve user experience, analyse site traffic, and personalise content. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

10. Security of Your Data

We use appropriate technical and organisational measures to safeguard your personal data. While we take reasonable precautions, no online system can be guaranteed as 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Northern Printing Co.

Email: hello@northernprintingco.co.uk

Address: 10 Montgomery close, baxenden, bb5 2et